Privacy Policy

Information we collect

Depending on how you interact with our website, we may collect:

How we use your information

We use your personal information to:

• Respond to your questions and inquiries
• Assess your mortgage financing needs
• Provide mortgage advice and recommendations
• Connect you with appropriate lenders and lending partners
• Process mortgage applications
• Schedule appointments
• Improve our website and services
• Communicate with you regarding your mortgage or inquiry
• Send educational content or marketing communications where permitted by law or where you have provided consent
• Meet legal and regulatory obligations

Mortgage applications

If you choose to apply for financing through us, additional personal and financial information may be collected as required by lenders and mortgage industry regulations.

This information may include:

• Income information
• Employment information
• Credit information
• Government-issued identification
• Property information
• Banking information
• Other information reasonably required to obtain mortgage financing

Information is collected only for the purpose of securing financing and providing mortgage services.

Sharing your information

We do not sell your personal information.

We may share your information with trusted third parties when necessary, including:

• Mortgage lenders
• Financial institutions
• Mortgage insurers
• Credit reporting agencies
• Appraisers
• Lawyers or notaries involved in your transaction
• Technology providers that assist with operating our business
• Regulatory authorities where required by law

Information is shared only as necessary to provide mortgage services or to comply with legal obligations.

Cookies and analytics

Our websites may use cookies and similar technologies to improve your browsing experience.

We may use services such as:

• Google Analytics
• Google Ads
• Microsoft/Bing Advertising
• Meta (Facebook and Instagram) advertising tools
• Other analytics and marketing platforms

These tools help us understand how visitors use our website, improve performance, and deliver relevant advertising. You can disable cookies through your browser settings; however, some website features may not function properly.

Email communications

If you subscribe to our newsletter or request information, we may send educational updates, mortgage information, or marketing communications. You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Data security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or misuse. While no method of electronic transmission or storage is completely secure, we use commercially reasonable measures to protect your information.

Protecting sensitive information

Please do not submit highly sensitive personal or financial information through our website contact forms unless specifically requested. Where sensitive financial documentation is required, we will provide instructions for using secure methods of transmission.

Retention of information

We retain personal information only as long as necessary to:

When information is no longer required, it is securely destroyed or anonymized where appropriate.

• Provide mortgage services
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain business records

Your rights

Subject to applicable Canadian privacy laws, you may request to:

Requests may be submitted using the contact information below.

• Access your personal information
• Correct inaccurate information
• Withdraw consent where permitted
• Request information about how your personal information has been used

Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's privacy

Our services are intended for adults seeking mortgage information and financing. Our website is not directed toward children under the age of 16, and we do not knowingly collect personal information from children.

Changes to this privacy policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated Effective Date.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact: